FAQs

Have questions? Let us help!

Email us at support@birdieandace.com and our Birdie & Ace Head Pro will get back to you as soon as possible.

What is your return or exchange policy?

We offer free returns & exchanges for all orders within the Continental U.S. Click here to see our Returns and Exchanges policy page.

Do you have a size guide?

Yes! See here for our size guide. If you have any further questions, don’t hesitate to reach out to get personalized answers to your question.

How long does it take for an order to process?

Orders will typically ship out within 1-2 business days after order placement. 

Can I change my order?

We will be able to accommodate changes to your order if it has not yet shipped. To cancel or change your order, please reach out to support@birdieandace.com immediately.

How much is Shipping?

Ground shipping is 100% free for orders that are $40+ within the Continental U.S. Please note shipping to Alaska, Hawaii, and other U.S. Territories will be added based upon rates provided by national carriers. 

Where do you ship to?

At this time, we ship domestically within the Continental U.S, Alaska and Hawaii.